If you've booked a hotel at a discounted rate, it's possible it may be non-refundable - however, this will always be highlighted to you at the

General Enquiries You can contact us with general sales enquiries on the phone numbers below. UK telephone number:  020 8974 7200 Outside of the UK:

Airlines will usually charge you to pre-book your seats. You will get allocated seats when you check in (either online or at the airport). With some

Upon payment of the airline’s hold baggage fee, passengers will be entitled to the following hold baggage allowances (unless otherwise stated on