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Future bookings 2020

Updated 23 June 2020

We are starting to enter a new phase of the impact of Covid-19 pandemic on global travel, with some hotels and airlines starting to announce openings and schedules in July meaning at last we can all begin to enjoy our holidays again. We are continuing to monitor the situation and the advice around when the FCO / DFA might change its advice on international travel. Given these circumstances we will now be contacting customers 14 days in advance of the planned travel date.

Some airlines have already cancelled their flight schedules into the first couple of weeks of July as below. For customers due to travel with these airlines, we will be in touch with next steps as part of our rolling process contacting customers 14 days prior to the departure date.

TUI have cancelled their flights up to and including 10 July with a small number of flights resuming from 11 July

Jet2 have cancelled their flights up to an including 14 July with flights scheduled to resume on 15 July

Virgin Atlantic have cancelled their flights up to and including 20 July

Balkan have cancelled their flights up to and including 15th July

We understand this is an unsettling time and we are grateful for your extended patience during this challenging period.

If you would like to amend your booking with no amendment fees, simply sign-in to the website and raise a Customer Service Request under the ‘I want to amend my booking’ category. We aim to provide a personal and speedy service however with the huge volume of enquiries we are receiving, we ask for you to be patient as our response will take longer than normal.