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Transfers & Airport Parking Bookings

Updated 30th October 2020

If you have a Transfer or Airport Parking booking that has been affected by the impact of Covid-19, we have everything you need to know below.

 

- On the 29th October, the FCDO will change their travel advice for Cyprus and Lithuania, advising against all non-essential travel to these destinations as of 4am on the 31st October. We are calling all customers due to travel to these destinations in departure date order, with the options available. 

- On the 25th October, the FCDO will change their travel advice for the Canary Islands, the Maldives, Denmark and Mykonos, meaning you will be able to travel to those destinations without having to quarantine on arrival back in the UK.

- On the 15th October, the FCDO lifted their travel restrictions for Crete, joining the Greek islands of Lesvos, Tinos, Serifos, Santorini and Zakynthos, meaning that you will be able to travel to this destination too. 

- On the 15th October, the FCDO changed their travel advice for Italy advising against all non-essential travel to this country from the 18th October.

 

When can I expect to hear from you?

We are sending a Customer Service Request all customers with Transfers & Airport Parking Bookings, 14 days prior to their departure date with available options. Today we will email all those due to depart on the 14th, 15th, & 16th November.

 

What are my options?

In the Customer Support Request we send you, you will have the option to keep, cancel or amend your booking. Once you have responded to the Customer Support Request with your preference, our Customer Support Team will action this accordingly.