Coronavirus - latest updates, advice, and information

Customer Update: 14 July 2021 at 16:30pm

The possibility of jetting off on your much-loved and truly-needed holidays is back on the cards for 2021 and we’ve got the updated information you’ll need to consider for your next trip.

Due to depart soon? Find latest information on how we are managing your holidays >>

Updates to Department of Transport’s Traffic Light System and what it means for my holiday?

The Department of Transport continue to update the ‘Traffic Light’ system to help protect citizens in the UK from the spread of Covid-19.

From the 19th July, fully vaccinated UK residents will no longer need to self-isolate upon their return to England from an Amber List destination however, a pre-departure test at least 72 hours before arrival into England and a Day 2 PCR tests will still be required.

All children aged 17yrs and under will also not be required to self-isolate on return. Testing requirements for children vary between ages; ages 5yrs – 10yrs will only need to do a Day 2 PCR test while ages 11yrs - 18yrs will need to take both a pre-departure test and a Day 2 PCR test. Children aged 4yrs and under remain exempt from any testing and isolation requirements.

You may find this handy table helpful to understand the new UK international travel requirements set in the Traffic Light System

Covid-19 tests taken for travel and leisure purposes should not be taken through the NHS. You will be required to purchase private PCR test through a Government approved provider. Each country in the UK has its own approved PCR test providers, please check the specific list for your devolved nation before booking;

England >>

Scotland >>

Wales >>

 Northern Ireland >>

This guidance is for travel to and from the UK only and does not include the entry requirements set by the destination you’re traveling to. 

Malta - please note:

Earlier today (14th July 2021), the Maltese Government amended their travel advice surrounding vaccines for entry into Malta. Anyone who has had an OXFORD AstraZeneca vaccine (manufactured in any location) will be able to travel into Malta without being refused entry.

France - please note:

From Monday 19th July, everyone returning from France will be required to quarantine for 10 days and take tests on day 2 and day 8 of their return - this includes those who have been double vaccinated.

Be aware this includes anyone who transited through France on their return to the UK.

If you are travelling to France, proof of a negative Covid test where it applies, now has to be taken just 24hrs before departure.

Travel Advice from the FCDO

The FCDO (Foreign, Commonwealth & Development Office) play a big part in travel and safety when abroad. They provide regulated travel advice and updates on any risks you may come across when abroad, including those surrounding Covid-19.

Through the careful review of these risks, they are able to provide advice on whether destinations are deemed as “safe” for you to travel to or whether they advise against all but essential travel. In these circumstances, you’ll need to assess whether you still want to travel as planned and also consider your Travel Insurance cover as most policies can become invalid if the FCDO advice against all but essential travel to the destination you’re travelling to.

Should you wish to continue with your Package Holiday, despite the FCDO advising against non-essential travel due to Covid-19, you will be accepting the full terms of the Customer Covid-19 Waiver.

Sign up to email alerts from FCDO for the destinations you are interested in >>


Destination Entry Requirements

To help reduce any potential spread of Covid-19 globally, countries have their own measures set in place for all arrivals from the UK.

You’re likely to find that many destinations will have processes and procedures in place such as negative PCR test results being mandatory on arrival along with a few extra safety measures within the county.

For example:

Only fully vaccinated adults aged 12yrs+ will be able to enter Malta, from the UK, with proof of full vaccination from 1 July 2021. Madeira and Balearic Islands have also changed their entry requirements for UK visitors. 

Please check the handy tool for all restrictions and testing requirements here >>

Sign up to email alerts from FCDO for the destinations you are interested in >>


UK Covid Pass

Information on obtaining a UK Covid Pass to demonstrate Vaccination Status can be found here >>


Travel Insurance

We recommend taking out Travel Insurance with appropriate cover for the destination you’re off to as well as all of the holiday elements booked. Do make sure everyone you are travelling with has suitable cover. 

Get Travel Insurance with added Covid Protection >>


Due to depart soon? 

Following a review of the current advice from the Department of Transport, the FCDO, and the entry restrictions in place for all holiday destinations, we’ve sent an email to every customer due to depart up to 23rd August with an update on their booking.

As the Department of Transport propose to update the lists of destinations under each colour category every 3 weeks, we will contact customers affected as soon as any new guidance has been published.

We continue to closely follow Government advice on countries that have changed categories in the Traffic Light system, e.g. where a country has moved from being on the Green list to the Amber or Red lists. For those with Flight-Only and Hotel-Only bookings due to depart up to the 23rd August, you can call our Customer Support Team or send us a Customer Support Request online, should you wish to make any changes to your travel plans

Information on the advice for international travel in the Republic of Ireland have yet to be announced but once we hear more, we will be in touch.

For details on the next steps, click on the tab below which reflects the type of booking you hold with us.


Useful Links: 

-  It’s time to get protected. Get Travel Insurance with added Covid Protection >> 
 Save up to 50% off when you organise your PCR testing with our Government approved partner Randox >>

-  Check out entry and testing requirements for both the country you’re travelling to and when coming back to the UK >>
 Don’t forget key steps along the way with our Travel Checklist >>