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Covid Cover Plus (and how to claim)

Package holidays purchased between 9th November 2020 and 27th April 2022 included Covid Cover Plus. Packages that included Covid Cover Plus will have it shown on documentation.

How to make a claim?

If you have Covid Cover Plus included with a package holiday (see details above) and need to make a claim, here is how to do it:

You can make a claim online by visiting www.reactiveclaims.com or by calling 01420 259 050

If making a claim online, below is a quick guide on how to complete the information that will be requested:

Our team are not able to answer questions about how to make a claim or provide updates on a claim which has been submitted - you will need to contact Reactive Claims on 01420 259 050

Question on website What you need to answer
Policy Purchase Date* This is the date you booked your holiday
Policy Start Date* This is the first day of your holiday (the day you fly)
Policy End Date* This is the last day of your holiday (the day you fly home)
Trip Departure Date* This is the first day of your holiday (the day you fly)
Trip Return Date* This is the last day of your holiday (the day you fly home)
Policy Number* Type in - TIGON100-2
Policy Type* Select - Single Trip
Cover Level* Select - Other
Country Destination* Select - United Kingdom
Type of Insurance Product you Purchased* Type - Covid Cover Plus