HOW CAN WE HELP YOU?

How do I contact Travel Republic?

To make a new booking:

You can book online 24/7 by visiting

www.travelrepublic.co.uk if you reside in the UK

www.travelrepublic.ie if you reside in the Republic of Ireland

or you can call our lovely Sales team on 020 8974 7200 (and press option 2)

Our lines are open:

Monday to Friday: 9:00am – 8:00pm

Weekends: 9:00am - 6:00pm

Bank Holidays: 10:00am - 6:00pm

 

If you already have a booking:

To send us a question or query, please log into your booking by visiting the Manage My Booking section of our website.

Once you’re logged into your booking you can send us a Customer Service Request (our version of an e-mail), where we aim to get back to you within 2 days.

Whilst you’re logged into your booking you’ll also be able to:

  • Make online payments
  • View all of your booking details
  • Resend any booking receipts or vouchers you may need
  • Add seats, meals or hold luggage for a large number of airlines we use

If you have a general question, our Help Centre is a great place to find answers to many of the questions we get asked on a regular basis.

Or you can call one of our lovely Customer Service agents on 020 8974 7200 (and press option 1)

Monday to Friday: 8:00am – 7:00pm

Saturday & Sunday: 9:00am – 6:00pm

Bank Holidays: 10:00am - 6:00pm

 

If you’re on holiday:

Our Customer Resolution team are available 24 hours a day, 7 days a week.

Please call +44 (0)20 8974 7221

 

If you’ve recently returned from holiday:

We always strive to ensure our hard-working customers have the holiday they deserve however, sadly there are rare instances where things don’t go to plan.

 

In the unlikely event you need to raise a complaint when you're back from holiday, please e-mail us on:

backhome@travelrepublic.co.uk

 

Or you can write to us at:

Travel Republic Customer Service,

Lancaster House,

Centurion Way,

Leyland,

PR26 6TX

 

Once you've sent your e-mail, we’ll be back in touch within a few days with a personal acknowledgement, letting you know when we’ll respond to your complaint in line with the ABTA Code of Conduct.

If you send us a letter, we’ll respond by letter with the same information.

 

ABTA No: 43805

Fully licensed & bonded by the Commission for Aviation Regulation: TA 0724

Registered in the UK: 4853546