HOW CAN WE HELP YOU?

Can I change my flight booking?

If you wish to amend your flight booking, this will depend on the terms and conditions which apply to your particular booking. It's possible that changes cannot be made, but in other cases airlines will allow you to make changes to your booking in accordance with their amendment charges.

To find out what changes can be made, please log into the Manage Your Booking section on our website or app using your booking reference. You will then be able to raise a Customer Support Request (CSR) advising the changes you wish to make.  

Please be advised this is our peak period and we aim to get back to you within 5 working days (or earlier) of your CSR being raised. if you are due to travel within the next 7 days and your query is urgent please contact our Customer Support team on 0208 974 7200.