HOW CAN WE HELP YOU?

Can I cancel my transfer?

If you wish to cancel a transfer booking this will incur a cancellation fee of £10 or 20% of the total transfer booking value – whichever is greater. If you booked your transfer with accommodation and you wish to cancel all your arrangements, then only the accommodation cancellation fee is due.

If you booked your transfer with accommodation then only the accommodation cancellation fee is due (plus any other cancellation fee’s for separate elements such as flights & car hire), if booked as part of a package then both of your first and second deposits are non-refundable.

Please note that once we have cancelled your booking, you will not be able to travel, even where we have collected the balance of the payments due from you and any cancellation fee.