HOW CAN WE HELP YOU?

Can I cancel my holiday due to a bereavement?

We are sorry to hear of your bereavement. It's best if you call us on 020 8974 7200 so we can discuss possible actions.

Most airlines are non-refundable, but some will offer credit shells upon receiving a death certificate. We will also waiver our £40.

If your booking is non-refundable, we will ask our providers for a refund. If they agree to a refund, then we would as well.